Support

If you've recently purchased a Zeppelin, we hope you've had no problems with our product and have enjoyed listening through it. However, if you have had any difficulty operating your Zeppelin iPod speaker, or you are unsure about certain aspects, please look through the FAQ page to see if your issue is addressed there. Alternatively a solution should available from this page.

The latest software versions are available here for your Zeppelin. Please read the installation instructions before downloading the software. Changes are outlined in the Release Notes

Download Software installation instructions and Zeppelin Software v2.1 Programmer for Windows PC (Windows 2000 / XP / Vista 32-bit only)

Download Software installation instructions and Zeppelin Software v2.1 Programmer for Mac OS (Mac OS-X 10.4 or later)

Register your Zeppelin to get all the latest upgrade notifications.

You can access the Owner's Manual in several different languages. Choose a language from the list and right click to save the PDF file to your computer.

English
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Right click to save the PDF file to your computer

English

We have an extensive FAQ section, giving information about products, help with operating your Zeppelin and tips to help you make the best of your purchase.

Frequently Asked Questions

The Zeppelin comes with a two year warranty. Full details are available here.

Warranty and terms and conditions

Hopefully you will have found your answers here regarding the Zeppelin, however if your questions are still not answered please contact the Zeppelin support team:

Zeppelin Consumer hotline: 0800 232 1513

B &W Bowers & Wilkins