B &W Bowers & Wilkins

Support

If you've recently purchased a Zeppelin, we hope you've had no problems with our product and have enjoyed listening through it. However, if you have had any difficulty operating your Zeppelin iPod speaker, or you are unsure about certain aspects, please look through the FAQ page to see if your issue is addressed there. Alternatively a solution should available from this page.

Latest Software Updates

The latest software versions are available here for your Zeppelin. Please read the installation instructions before downloading the software. Changes are outlined in the Release Notes


Download Software installation instructions and Zeppelin Software v2.1 Programmer for Windows PC (Windows 2000 / XP / Vista 32-bit only)
 

Download Software installation instructions and Zeppelin Software v2.1 Programmer for Mac OS (Mac OS-X 10.4 or later)

Register your Zeppelin to get all the latest upgrade notifications.

Owners Manual

You can access the Owner's Manual in several different languages. Choose a language from the list and right click to save the PDF file to your computer.

English
Français  
Росси́я 
Čeština  
Nederlands 
Ελληνικά
 
中文   
한국어
Deutsch
Español

Português
Slovencina
Svenska
Magyar
Italiano  
日本語

Connectivity Guide

Right click to save the PDF file to your computer

English

FAQ

We have an extensive FAQ section, giving information about products, help with operating your Zeppelin and tips to help you make the best of your purchase.

Frequently Asked Questions

Warranty Information

The Zeppelin comes with a two year warranty. Full details are available here.

Warranty and terms and conditions

Contact Us

Hopefully you will have found your answers here regarding the Zeppelin, however if your questions are still not answered please contact the Zeppelin support team:

Zeppelin Consumer hotline: 0800 232 1513