B &W Bowers & Wilkins

Support

If you've recently purchased a Zeppelin Mini, we hope that you have enjoyed listening to music through it. This support page should contain all the information you will need to make the best of our products, and should supply the answers, should you have any issues with the product.

Latest Firmware Updates

The latest firmware versions are available here for your Zeppelin Mini. Changes include the addition of a user-operated sync mode, a discrete Aux input, faster authentication, improved stability and the removable of a flashing blue LED during streaming. Changes are detailed in the updated owner’s manual.


Download Zeppelin Mini firmware v2.3.19 for Windows:
Windows 32.bit
Windows 64.bit


Download Zeppelin Mini firmware v2.3.19 for Mac OS:
Mac OS 10.4 & OS 10.5
Mac OS 10.6

Installation instructions PC only:

Installing and upgrading on Windows 7
Installing and upgrading on Windows Vista
Installing and upgrading on Windows XP

Owner's Manual

You can access the Owner's Manual in several different languages. Choose a language from the list and right click to save the PDF file to your computer.

English
Français  
Ceština 
Русский  
简体中文 
Ελληνικά
Polski   
Español
Magyar
Italiano
Nederlands
日本語
Deutsch
Norsk
Português  
Svenska

Connectivity Guide

You can access the Connectivity Guide in several different languages. Choose the language from the list and right click to save the PDF file to your computer

English

FAQ

We have an extensive FAQ section, giving information about products, help with operating your Zeppelin Mini and tips to help you make the best of your purchase.

Frequently Asked Questions

Warranty Information

The Zeppelin Mini has a two year warranty. Full details are available here.

Warranty and terms and conditions


Register your Zeppelin Mini to get all the latest upgrade notifications.

Contact Us

Hopefully you will have found your answers here regarding the Zeppelin Mini, however if your questions are still not answered please contact the Zeppelin Mini support team:


Zeppelin Mini Consumer hotline: 0800 232 1513